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Ruth P.

I had 3 quotes from bath remodeling companies. I went with bath planet leaf even though they were 3000.00 more then home pro of west Michigan. The reason for that is they could do it sooner. Well that was my mistake because they didn’t finish the job. I was taking out a spa tub and replacing it with a soaker tub. I knew it might be tricky but they assured me they would come up with the solution. When they came to install the new tub they looked at me and said do I know what do do with the space between my vanity and the tub. I told them the sales people said they would come up with a solution. They left me with a gap on the side of the tub and at the bottom of the tub. I was told they needed to have the floor put in but the flooring people said no that the flooring needed to be after the trim was complete. I even called Steve of bath planet leaf to talked to him. I gave him the flooring people’s phone number so they could talk to each other but Steve said he would call but when I called the flooring people they said Steve never called. I then stopped payment to get their attention but to no response. This well over a month or so and response. Long story short I should have gone with home pro of west Michigan. I paid more and waited even longer to have someone else come and finish the trim. Tim from Homepro of West Michigan called to check on how the remodeling went. and I told him I should have gone with their company Home pro of West Michigan.

Home Pro of West Michigan

Thank you for your 5-star review! ?? We’re thrilled to hear that you had such a positive experience with us. Your experience with Leaf was not what you deserved, it is situation's like these that motivate us to be in business and continue to strive for excellence.

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5 out of 5
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