We had a very satisfying experience. Brett Bradbury was very professional and personal. He did an excellent job informing us about Home Pro and their quality bathroom products. Brett asked questions about our needs and listened to our concerns. He viewed the bathroom, took measurements and discussed possible solutions. Brett went into great detail as to what the construction process would entail. We're looking forward to our remodel.
I had 3 quotes from bath remodeling companies. I went with bath planet leaf even though they were 3000.00 more then home pro of west Michigan. The reason for that is they could do it sooner. Well that was my mistake because they didn’t finish the job. I was taking out a spa tub and replacing it with a soaker tub. I knew it might be tricky but they assured me they would come up with the solution. When they came to install the new tub they looked at me and said do I know what do do with the space between my vanity and the tub. I told them the sales people said they would come up with a solution. They left me with a gap on the side of the tub and at the bottom of the tub. I was told they needed to have the floor put in but the flooring people said no that the flooring needed to be after the trim was complete. I even called Steve of bath planet leaf to talked to him. I gave him the flooring people’s phone number so they could talk to each other but Steve said he would call but when I called the flooring people they said Steve never called. I then stopped payment to get their attention but to no response. This well over a month or so and response. Long story short I should have gone with home pro of west Michigan. I paid more and waited even longer to have someone else come and finish the trim. Tim from Homepro of West Michigan called to check on how the remodeling went. and I told him I should have gone with their company Home pro of West Michigan.
Dan Silverthorne met with us, was so helpful and helped us with his knowledge. We highly recommend Mr Silverthorne to find your needs to your budget. Wonderful to work with, he made a stressful appt fun & excited to see new bathroom!
I was very pleased with the sales associate Brett he was very helpful explained everything very well and worked with us both structurally and financially. I would differently recommend home pro
Fabulous people to work with. Done ahead of schedule. I would recommend to anyone. I am impressed with their passion for the work and their quality.
Kevin came to our home and gave us a very thorough explanation of what would be done for our bath remodel. He was very clear about what would be done and what we could expect as to the quality of the job and our satisfaction with the work of Bath Pro. He was very reassuring as to the workmanship of the installers and the materials to be used. It wasn't difficult to make our decision to have the work done by them.
Kevin was right on time explained everything to us spoke what was going to take place and help us pick out everything just didn't excellent job okay
I am so pleased with my walk in shower. It’s beautiful! Kevin and Chad were awesome to work with. Glad I called Home Pro!
I’m very pleased with the sales associate Kevin he was very efficient and precise with outstanding knowledge of the products that I was looking for and I made a deposit with him same day to get our new bath remodel completed.
Kevin Elsbury was very helpful and informative. He answered all our questions and make the best decision for the type of shower we need. Would recommend him to friends and family.